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Virsage’s managed service-based desktop support model provides organizations with a flexible, reliable and cost-effective alternative to an in-house IT department. By utilizing Primal Sentry, our proprietary network support solution, companies can free existing internal resources to focus on projects that add greater value to their organization. Primal Sentry’s on-demand infrastructure adjusts the level of support to match the requirements of an organization. This unique platform isolates customers from peaks in demand that often affect customer service levels. Proactive Approach Our experienced staff understands how to create and maintain IT platforms around business goals, ensuring that your infrastructure not only works, but that it works to support your goals. Aided by our sophisticated remote network monitoring platform, Virsage can watch your systems day and night, not only to ensure their continuous operation but also to catch potential issues before they cause business disruptions. With a focus on continuous improvement, the Virsage team concentrates on increasing the reliability and performance of our customer's networks. Primal Sentry Suite  Over years of providing IT services, Virsage has made significant investments in building technical platforms and developing methods, procedures, and documentation to manage networks more efficiently and effectively. Our clients are able to leverage our investment as we provide immediate access to best practice technologies such as our Primal Sentry support platform. This platform provides the capabilities to manage all aspects of your IT infrastructure. Rapid Response The Virsage support team is able to provide a rapid response to your IT issues. Whether it's having a technician come on-site, or quick access to the telephone help desk, we provide fast and easy service 24x7, 365 days a year. Our focus on customer satisfaction, combined with service level response means that your issues will be resolved quickly.
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