IT Support

Support and administration of desktops, laptops, servers and networks.

IT Support For Today's Business

Virsage Solutions' WorkPlace Pro-Care Service

The office is no longer just a physical location, dedicated device or an installed application. Our WorkPlace Pro-Care Services were designed to support the constantly evolving IT needs of today's successful businesses. WorkPlace Pro-Care is our proprietary dashboard that provides a 360 degree view of your IT environment. The Pro-Care dashboard includes IT support response/resolution times, backup status, anti-virus/patch management and other security reports so that you can rest assured your data and applications are protected.

Flexibility and Scalability

Your IT support partner needs to be able to easily accommodate your business operations today, tomorrow and next year while allowing you to focus on your objectives. Virsage provides the appropriate level of service required for each of our customers. This includes on-site, remote and in the cloud support with documented service level goals.

Comprehensive IT Support Plans for Your Business

Every company is unique. Our WorkPlace Pro-Care service provides the structure required to ensure that business metrics are met while allowing our customers the flexibility to adapt to today's ever changing business environment. Virsage can support your entire IT environment, augment existing staff, or provide hands-on assistance for your remote offices.

WorkPlace Pro-Care Protection

HELP DESK

Our friendly and expert support team is available to ensure your employees are up and running.

SERVER and NETWORK

Proactive management ensures your servers and networks are secure and configured for maximum performance.

APPLICATIONS

Get the most from your applications and data with Virsage integration and development services.

IT MANAGEMENT

Reach your goals by aligning your IT services with your business objectives.

WorkPlace Pro-Care Benefits

Friendly and Expert Support

Our customer support team takes great pride in helping our customers in getting their issues responded to and resolved quickly.

Dedicated Account Manager

Experienced account managers meet monthly to review key metrics and projects.

Virus and Ransomware Protection

Protect your data and business applications from increasing threats with Secure Endpoint from Virsage.

Proactive Monitoring

Alerts notify Virsage staff regarding any issues with your servers, applications or networks.

Business Continuity

Avoid business disruptions with a documented disaster recovery and business continuity plan.

Extensive Documentation

Our custom information management system provides our team with quick insight into each of our customers networks.

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