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Virsage was co-founded in 1999 by Chris Dodge and Daniel Malishkin. They were committed to creating a new type of IT support organization that combined exceptional customer service levels along with technical support at a cost effective price. Their objective was to partner long term with companies to help them set and achieve IT strategies and operations appropriate for the size and needs of those organizations. Traditionally, small and medium sized organizations had to choose either hiring in-house staff or paying consultants to perform hourly work. Both of these plans proved to be expensive and could not guarantee results in the level of service, quality of the solution and overall customer satisfaction. Chris and Daniel found that a service level based approach with measurable performance indicators would provide the ideal method to deliver IT support.
Our goal as is to be the most effective IT department that your organization could ever have. To help accomplish this goal, Virsage has developed a set of tools and systems for supporting networks, Primal Sentry. This platform combines remote support capabilities, incident management, asset inventory, and network monitoring to enable Virsage to quickly respond to your day-to-day needs, as well as report on overall service status, trends, and service levels. Virsage account representatives meet regularly with customers to gain insight into business objectives and challenges; creating IT strategy designed around your needs, and backed by our industry-standard best practices.
Chris and Daniel are still an integral part of Virsage today and are fortunate enough to have a staff that shares their dedication and enthusiasm for supporting computer networks. The core values of Virsage instill more than a sense of pride in the networks we support; they create a passion. Just ask any of our customers. Our focus goes beyond the network; it extends to the people who rely on it.
While we are headquartered in the beautiful front range of the Colorado Rocky Mountains, we support customer locations locally and around the world. Our team's knowledge and understanding of deploying, managing, and securing Microsoft, Apple, and Linux based networks allows Virsage to fit into any size company, in any industry. Give us a call today and see how we can help your organization get the most from your IT systems. Here are just a few of the industries that we work with: | Manufacturing | | Hospitality | | Finance | | Retail | | | Banking | | Insurance | | Software | | Service | | | Health Care | | Engineering | | Non-Profit | | Construction | |
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